Policies

SHIPPING & HANDLING:

You will be able to choose your shipping method during checkout. The price of shipping will vary with the method you choose. Simply change the shipping method and click "recalculate" to see alternate shipping methods and prices.

OUR GUARANTEE:
It is our intention to continually offer our customers top quality coffee and excellent customer service. We look forward to the possibility of a long-term relationship where everyone will be satisfied and content. If for any reason you are unhappy with your coffee or our service, please contact us so we can resolve the problem as quickly as possible.

PRIVACY STATEMENT:
The information you submit when ordering is between you and us ONLY, and will NOT be sold, traded, given away or revealed in any way to any other person or company. We may use your e-mail address to notify you of special deals or events, you may "opt out" at any time by clicking the link to unsubscribe at the bottom of the email.

SHOP SECURE!
Via the Virtual Cart ordering system, all online transactions are encrypted for your safety. We value the personal and financial privacy of all of our customers. Any personal information sent to us will not be distributed to any third parties for any reason.

COOKIES:
Within our shopping system, you will be given the option to "store your details for future purchases." If you choose this option, a cookie will be set on your computer. The cookie will contain your name & shipping information. This information is not saved on our server. It is only saved on your computer.

The next time you log in to shop at our website, the cookie on your computer will send your information back to the shopping cart so that you don't have to type it all out again. The cookie contains an "cookie id number" that corresponds with our cart, so your information cannot be retreived by any other website. Convenience - and security.